Aria for Dentrix. One AI receptionist for every call.
AI receptionist designed for the Dentrix workflow. Read-only sync today, two-way coming this year.
Dentrix is the workhorse of American dentistry. It's been running practices for three decades, your team is fluent in it, and your historical data lives there. The right way to add AI to a Dentrix-native practice isn't to migrate — it's to layer. Aria sits in front of Dentrix as the always-on receptionist and verification engine, with sync depth growing through 2026 as Sikka API access matures and our Dentrix adapter ships its full write-back release.
How Aria works with Dentrix
Dentrix integration is in active development via Sikka Software's API platform. Read-only sync (patient lookup, schedule visibility) ships Q2 2026; two-way booking and write-back targeted for Q3 2026.
Patient lookup (read)
Aria looks up callers in Dentrix by phone, surfaces previous visits, primary provider, and insurance company on the call.
Schedule visibility (read)
Aria reads available slots from Dentrix and presents them to the caller. Today, booking is held in Aria's parallel schedule and your front desk confirms; Q3 2026 brings auto-write.
Insurance verification
Stedi 270/271 eligibility runs independently of Dentrix and is delivered via Aria's dashboard + email. Dentrix-native write-back coming with the Q3 release.
SMS reminders + confirmations
Independent of Dentrix's reminder module. Use Aria's reminders or your existing eDex/Lighthouse — no conflict.
After-hours coverage
Live today with no Dentrix dependency. All voice features work day-one regardless of PMS depth.
Web chat widget
Lives on your website, books into Aria's queue, then your front desk confirms in Dentrix until Q3 release lands.
3 to 7 business days for read-only setup. Voice/chat capabilities live within 48 hours regardless.
What you do
We need read access through Sikka or eDex. If you already use Sikka, we can validate the connection in 24 hours.
What we do
Configure the API connection, test patient lookup, and set up the queue workflow your front desk will use to confirm bookings until full write-back ships.
What's in the works
We'd rather be honest about what's coming than overstate what's shipped today. Here's the Dentrix roadmap:
- → Two-way appointment write-back via Sikka API (Q3 2026)
- → Direct insurance write-back to Dentrix Insurance Manager (Q3 2026)
- → Automatic patient creation on first booking (Q3 2026)
- → Recall list sync (Q4 2026)
Why add Aria to Dentrix?
Dentrix is mature and stable. Aria sits in front of it — we don't ask you to migrate or change your workflows. We're the answering service, the chat widget, and the insurance verification engine. Your team keeps working in Dentrix.
Frequently asked questions
What's the difference between Aria-for-Dentrix and Aria-for-Open-Dental today?
Will Aria conflict with Dentrix's existing reminder system (eDex, Lighthouse)?
Do I need Sikka Software to use Aria?
What does it cost to add Aria on top of Dentrix?
What practices on Aria + Dentrix typically see.
Dentrix practices on Aria today report two consistent patterns even before the deep write-back lands: first, after-hours call-handling improves from ~10% answer rate (typical voicemail conversion) to 100% answer rate, with the bookings flowing through Aria's queue and your morning team confirming in Dentrix. Second, insurance-verification turnaround drops from days (or never) to under 60 seconds for any patient calling about an upcoming visit — independent of Dentrix entirely.
How Aria differs from generic AI receptionists.
Other AI receptionist vendors targeting Dentrix practices fall into two camps: the ones that promise deep Dentrix sync today (often using fragile screen-scraping or Zapier flows that break with every update), and the ones that treat Dentrix as completely opaque (just a voicemail replacement). Aria sits in the honest middle: read-only sync today via Sikka, full write-back in Q3 2026 with a transparent roadmap. We'd rather under-promise and ship than oversell and break.
See Aria running with Dentrix live.
30-minute demo. We'll answer your test calls in real time and walk through the integration depth for your specific PMS setup.