Portfolio

Real practices. Real results.

Aria isn't a prototype. It's live in dental practices today — answering calls with empathy, verifying insurance in real time, collecting payments, and booking patients across voice, chat, and SMS.

Live Client
WizKids Dental & Orthodontics

Pediatric + adult + orthodontics · Southern California

Aria AI live as the front-line receptionist for WizKids Dental practice in Southern California
Live in Production

Full AI Front Office — Voice, Chat & SMS

Aria is the front-line receptionist at WizKids Dental — every patient call goes to Aria first, 24/7, during AND after hours. Aria handles the call end-to-end and transfers to staff only when patient needs require human handoff. This isn't an overflow deployment. Aria is the primary receptionist.

Pediatric & Ortho OpenDental Integrated Multi-Provider Southern California
Read the WizKids story →
AI Voice Agent (24/7 phone coverage)
Website Chat Widget
SMS Reminders & Confirmations
Real-Time Insurance Verification
Payment Collection (PCI-compliant card-on-file)
Calendar Sync (multi-provider)
CallerID Patient Recognition
Multi-Provider Routing (peds + ortho team)
Dependent Insurance Verification
Digital Intake Forms via SMS
Review Requests
Recall Campaigns
Admin Dashboard (real-time analytics)
100+ Language Support
CRM Webhook Integration
Automated Email Confirmations
In Production
Live with OpenDental.
Live in Production

Direct PMS Integration

WizKids Dental runs on OpenDental, and Aria reads and writes directly to the PMS — no double-entry, schedules synced live. The dependent insurance verification flow (parent calls for child) was built around this practice's pediatric workflow.

OpenDental PMS Read + Write Sync Pediatric Workflow Multi-Provider
What's Live
Direct PMS read/write
Schedule pulls from OpenDental
Appointments write back to PMS
No double-entry
The Difference
Monday morning. Two realities.

Same practice. Same patients. Completely different outcome when Aria is running your front office.

✕ Without Aria

Hopes patients call back

8:02 AMPhone rings. Receptionist with a patient. Voicemail.
8:15 AM3 website visitors browse and leave. No chat. No conversion.
8:30 AMPatient on hold 4 minutes. Hangs up. Calls competitor.
9:45 AMInsurance verification: 12 minutes on the phone with Delta Dental.
10:30 AMSpanish-speaking caller. Staff can't help. "Can you call back with someone who speaks English?"
12:00 PMLunch break. Voicemail for an hour. Two potential patients lost.
2:00 PMNo-show. No reminder was sent. Chair sits empty 45 minutes.
4:00 PMCopay invoice mailed. Patient ignores it for 3 weeks.
6 missed calls · 3 lost patients · 2 no-shows · $0 collected same-day
✓ With Aria

Closes patients on the spot

8:02 AMAria answers instantly. Empathizes with toothache. Books same-day appointment.
8:15 AM3 visitors chat with Aria. 2 book consultations. 1 lead captured for follow-up.
8:30 AMSecond call comes in simultaneously. Aria handles both. Zero hold time.
9:45 AMInsurance verified during the call — 30 seconds. "Your copay is $475. Want me to charge your Visa on file?"
10:30 AMSpanish-speaking caller. Aria responds fluently. Books cleaning. Confirmation sent in Spanish.
12:00 PMStaff at lunch. Aria answers 3 calls and 2 chats. No downtime.
2:00 PMSMS reminder sent at 24hr and 2hr. Patient confirmed. Zero no-shows.
4:00 PM$475 copay collected during the booking call. Already in your merchant account.
0 missed calls · 5 new patients · 0 no-shows · $1,425 collected same-day
See It In Action
Watch Aria close patients in real time.
📞

Full Patient Journey

Call → Insurance → Payment → Booked
📅

Book → Practice Calendar

Appointment syncs instantly
🔄

Reschedule → Calendar Updates

Old slot removed, new slot added
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