Aria for Eaglesoft. One AI receptionist for every call.
AI receptionist for Eaglesoft practices. Voice + chat live today; deeper Eaglesoft sync rolling out through 2026.
Eaglesoft has the deepest installed base of any single PMS in U.S. dentistry. For Patterson-loyal practices, the question isn't whether to switch PMSes — it's how to get always-on patient communication and real-time insurance verification on top of the system you already trust. Aria is built for that exact layered approach: voice, chat, and verification work day-one without touching Eaglesoft, and PMS-deep sync rolls in through 2026 via the Patterson Connected ecosystem.
How Aria works with Eaglesoft
Eaglesoft integration ships through the Patterson Connected ecosystem (or via Sikka where Patterson API access is constrained). Read-only patient + schedule access targeted for Q3 2026; two-way booking targeted for Q4 2026.
Patient lookup
Returning patients are recognized by phone hash. Previous visits and primary provider surfaced on the call.
Slot visibility
Available appointments visible in Aria's schedule view. Bookings held in Aria's queue; your front desk confirms in Eaglesoft until full write-back.
Insurance verification
Real-time eligibility via Stedi (3,400+ payers). Results delivered via Aria's dashboard, SMS to patient, and weekly summary to staff.
SMS reminders + review requests
Independent of Patterson's reminder products. Configurable per practice.
Voice answering 24/7
Live day-one. No Eaglesoft dependency for the voice agent itself.
Web chat widget
Embeddable on any Eaglesoft practice website. Books into Aria's queue today, full write-back coming Q4 2026.
5 to 10 business days for full read-only setup. Voice + chat live within 48 hours regardless.
What you do
We need confirmation that your Eaglesoft has Patterson Connected enabled, plus your Patterson API contact. If your office uses Sikka instead, we can route through that.
What we do
Configure the API integration, test patient lookup, and set up the front-desk confirmation workflow until two-way write ships.
What's in the works
We'd rather be honest about what's coming than overstate what's shipped today. Here's the Eaglesoft roadmap:
- → Read-only patient + schedule sync via Patterson Connected API (Q3 2026)
- → Two-way appointment write-back (Q4 2026)
- → Insurance plan write-back to Eaglesoft Insurance module (Q4 2026)
- → Recall list integration (2027)
Why add Aria to Eaglesoft?
Eaglesoft is the front-office system you trained on. Aria isn't asking you to change that. We sit in front and handle the work that doesn't need to happen inside Eaglesoft — answering calls, verifying insurance, qualifying chat leads — and feed the right data back to your team.
Frequently asked questions
Does Aria require Patterson Connected?
What if our Patterson API access is limited?
How does this compare to Patterson's Fuse?
Will Aria break our Eaglesoft updates?
What practices on Aria + Eaglesoft typically see.
Eaglesoft practices typically see the biggest gains in two specific areas in the first 60 days. First, after-hours coverage moves from ~15% answer rate to 100% — the vast majority of after-hours dental calls are now booking attempts, not emergencies, and Aria handles them. Second, the Stedi-powered insurance verification reduces front-desk time on benefits calls by 70-80%, freeing your team to focus on chairside coordination and treatment planning conversations.
How Aria differs from generic AI receptionists.
The honest comparison: Patterson's own front-office offerings (Practice Mojo for messaging, Modento, etc.) do specific tasks well but don't combine voice + chat + insurance + booking into a single layer. Aria does. The trade-off today is PMS-write depth — for a Patterson-loyal practice, the right time to adopt Aria is now for voice/chat/insurance, with the PMS sync depth deepening on the published roadmap.
See Aria running with Eaglesoft live.
30-minute demo. We'll answer your test calls in real time and walk through the integration depth for your specific PMS setup.